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    Terms and General Conditions of Sale

    Terms and General Conditions of Sale

    Part 1: Hot Doll

    Part 2: INouY

     

    Welcome to the hotdollfordog.com website !

    The present conditions apply to sales made by The Hot Doll brand, represented by Feel Addicted Inc, the owner and operator of the hotdollfordog.com website (the Site), located at : 12 rue de Cannes, 59000 Lille (France), registered with the Companies Registration Office in Lille (59) under the number 50310671800011 (N° VAT Intracommunautary : FR69503106718), hereafter known as Hot Doll, to any consumer client, hereafter known as the Purchaser, who makes a purchase via the e-commerce site accessible by Internet www.hotdollfordog.com.

    Article 1 : Subject
    The present general conditions of sale define the contractual relationship between Hot Doll and the Purchaser in the sense of the French Consumer Code as well as the conditions applicable to any purchase made via the Hot Doll commercial site. It is specified that Products are reserved for private individuals and destined for the personal use of the Purchaser without any connection to professional use of the said products. The acquisition of a Product by the Purchaser via the present website involves unconditional acceptance by the Purchaser of the present general conditions of sale, which prevail over any other condition. Hot Doll reserves the right to change the present conditions of sale at any time. Consequently, it is the responsibility of the Purchaser to make him aware of the general conditions of sale at each purchase, the conditions applicable being those in force on the date the Purchaser places the order.
    The Purchaser declares :
    - having the capacity to conclude this agreement (to have the legal age of majority, not to be placed under guardianship or curatorship).
    - not selling on the products bought on www.hotdollfordog.com

    Article 2 : Products

    Hotdoll is on no account a medical or therapeutic object.
    Hotdoll is above all a design product, companion of your animal, and we do not guarantee the use of the Hotdoll by your animal. You should never force him to use it.
    A preliminary veterinarian consultation is always preferable, to be able to associate it with behavioral therapy.
    Consult a veterinarian if your animal uses the Hotdoll intensively.
    Results are not guaranteed, Hot Doll declines any responsibility as for the misuse of the product, or the lack of results expected by the customer.
    If you notice a change of behavior in your dog, remove Hotdoll and consult a veterinarian or a behaviorist.

    The goal of Hotdoll is not to arouse your dog. If he uses it too much, store it out of reach of your dog.

    Always be in the presence of the dog during the use of Hotdoll.
    Always watch the use your dog makes of Hotdoll. Like any toy for dogs, it could be bitten and small parts could be torn out.
    Clean and inspect the Hotdoll regularly.
    Verify for cracks, tears or missing parts. You are responsible for the safety of your dog. If you think your dog swallowed a piece of Hotdoll (if a piece is missing and you do not find it), you should consult a veterinarian immediately.

    The descriptions and the characteristics of the product appearing on this document are given as information. Hot Doll reserves the right to make any modification to the product or this document, without prior notice.
    In the case of normal use of a Hotdoll, the body, stopper, legs, nose, and cone are covered by a one-year warranty from the date of purchase. We advise you to change the silicone cone every year. For more details, go to our website http://www.hotdoll.fr or htp://www.hotdollfordog.com or to a retailer of Hot Doll products.
    Hot Doll declines any responsibility for any abnormal or unintended use of the product or in case of bite of the product by a dog. Bites or deterioration as the result of use of cutting objects on any of the parts of Hotdoll (body, stopper, cone, legs, nose) are not covered by the warranty.
    Hot Doll declines any responsibility for any abnormal or unintended use of the product.

    The prices of products offered for sale are those that appear at the time the order is confirmed on the hotdoll.fr website by the internet surfer. Product offers are valid as long as stocks are available. A description of each product available online enables the Purchaser to discover its features. The photographs are as accurate as possible but cannot ensure complete similarity with the product offered.

    The Hot Doll products put on sale are in accordance with current law and in compliance with FRENCH standard.
    For deliveries abroad, the recipient takes full responsability for being in accordance with the current law of his own country.
    Hot Doll declines any responsabilities for any contents of these websites which are against the current legal and statutory measures. Hot Doll declines any responsability for any errors, omissions in one of its photos, texts or graphics, information. Actual products may differ from photographs.

    For any questions about the products, contact our customer service : info@hotdollfordog.com

    Article 3 : Order
    Before placing an order, you have to read and accept these Terms and General Conditions of Sale. The validation of your order constitutes your full and unconditional acceptance of this Terms and General Conditions of Sale.

    All orders constitute the acceptance of the prices and the use of the product.

    Hot Doll reserves the right to refuse any order for any reasons. For example, in case of the insolvability of the customer, if there are serious doubts regarding the creditworthiness of the customer or in case of any prior dispute.

    The computer-based registrers, recorded in the Hot Doll computer system, are considered as proof of the nature, contents and date of the order.

    Hot Doll gives you a personal account for only an access and a private use of the Site. The personal account is transmissible. Your personal account doesn't give you the right to modify, appropriate, erase or corrupt the Site contents in any way. Your personal account does not give you the right to any resale or commercial use of the Site or its contents.

    Any unauthorized use of this Site will terminate the permission granted by these Site Terms. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hot Doll. None of the contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Hot Doll company.

    Article 4 : Prices
    The prices of Products appearing on the website are prices in Euros, all taxes included taking into account the Value Added Tax (VAT) applicable (on French territory) at the time the order is confirmed. The prices do not include delivery and order processing charges, which are brought to the attention of the Purchaser when his order is placed. Delivery and order processing charges are calculated depending upon the weight and destination of the Products and are payable by the Purchaser. Hot Doll reserves the potential to change its prices at any time; it however being understood that the price shown on the website when the order is confirmed will be the only price applicable to the Purchaser. Consequently it is the responsibility of the Purchaser to check the price when each order is confirmed. For orders delivered outside France, possible taxes and customs duties payable are the responsibility of the Purchaser.

    Article 5 : Delivery and reception of the order
    All orders are shipping in a closed, solid and discreet packing without any description on top of it.

    Hot Doll declines any responsabilities for delays in delivery. Hot Doll is not held liable for any reason whatsoever.
    The products transportation is at your own risk.
    Then, any claims can be made. You can't cancel your order or refuse your parcel because of a delay in delivery.
    In the event of delays, damages, total or partial losses, or any problem whatsoever, you are responsible for exercising all claims against the carrier.
    You have to check the condition of the products upon delivery and before signing the acceptance of the parcel.
    If you note any damage you have to reject the products or issue handwritten, precise and dated comments. All complaints for damaged or missing products must be sent within 2 business days after the receipt of the parcel.

    The products are delivered to the address you indicated in the order form.
    You are responsible of all personal data capture you filled on the Hot Doll website (for example when you place an order). Hot Doll declines any responsability for any errors you made when you fullfilled the contact details form (shipping or billing address) who occur a delay in delivery or an impossible home delivery.

    We calculate your shipping costs based on the destination of your order :
     For outside France deliveries, your parcel may be subject to the customs fees and import duties of the destination country. These charges are always the recipient's responsibility. The orders outside of the E.U may be subject to import taxes, customs duties and fees levied by the destination country.  Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, we have to put the value and the description of the order on the packing.

    Hot Doll declines any responsabilities when the products are out of stock or temporarly unavailable.

    The products are usually shipped the day after you ordered them except for the orders placed on Fridays, Saturdays or Sundays. Only fully paid orders will be shipped.
    For any questions, send an email to info@hotdollfordog.com. We'll try to answer you as soon as possible.

    In France :
    - Standard : Colissimo delivery 4 business days
    Abroad (outside France) :
    - Standard : Colissimo, Delivery within 5 to 20 business days

    Hot Doll offloads one's obligations from the moment the parcel is on Colissimo responsability.

    Article 6 : Methods of payment
    The price is payable upon placement of your order. The final amount payable includes the total price of all the ordering items, the applicable shipping and handling costs.

    Payments will be made by bank card. Hot Doll accepts the VISA and MASTERCARD bank cards. Payments will be made using a secure system which uses the SSL (Secure Socket Layer) protocol in such a way that the information transmitted will be encrypted and no third-party will be able to intercept this during transmission through the network.

    Article 7 : Cooling-off Period

    In compliance with the French Consumer Code, the Purchaser benefits from a cooling-off period of 7 clear days from the date of delivery to return the Products he ordered to Hot Doll, at his expense, except personnalized items, without right of withdrawal. When the right of withdrawal is exercised by the Purchaser, the Product must of necessity be returned complete, in perfect condition, unused in its original packaging, and accompanied by the return slip attached to the delivery.
    For any information concerning the return of parts, please send an email to : info@hotdollfordog.com and specify the purpose of your email. Do not send back a product without a return number assigned to you by e-mail.

    If the aforementioned conditions are adhered to, Hot Doll will reimburse the Purchaser the total amount for the products returned (with the return costs remaining the responsibility of the Purchaser) within 30 days from reception of the returned Products. The reimbursement will be made by re-crediting the Purchaser's account.

    Article 8 : Warranty
    All Products sold by Hot Doll have the advantage of the legal guarantee provided by Articles 1641 and in accordance with the French Civil Code inasmuch as the use of the Product has been normal and the maintenance advice has been scrupulously observed.

    In the case of normal use of a Hotdoll, the body, stopper, legs, nose, and cone are covered by a one-year warranty from the date of purchase. We advise you to change the silicone cone every year. For more details, go to our website http://www.hotdoll.fr or htp://www.hotdollfordog.com or to a retailer of Hot Doll products.

    Hot Doll declines any responsibility for any abnormal or unintended use of the product or in case of bite of the product by a dog. Bites or deterioration as the result of use of cutting objects on any of the parts of Hotdoll (body, stopper, cone, legs, nose) are not covered by the warranty.

    For any information concerning the return of parts, please send an email to the following address: info@hotdollfordog.com and specify the purpose of your email. Do not send back a product without a return number assigned to you by e-mail.

    Article 9 : Claims
    For claims related to the nonconformity of the delivered products with the order, you have to send to Hot Doll a registred letter upon receipt of the goods. You have to keep the packaging and the delivery note.
    In case of an error, you have to return the products within seven (7) days from its receipt to Hot Doll, without opening the packaging, in its original condition and packaging, together with all the associated documents.
    Once Hot Doll has received the product in due form, it will, at its expenses, send the product you initially ordered.
    If returns are abnormal or improper, Hot Doll may refuse a future order.

    Article 10 : Force Majeure
    In the case of circumstances beyond the control of Hot Doll such as disruption, partial or total strikes in the postal services or means of transport, disruption to communications, natural catastrophes, fire or flood, Hot Doll cannot be held responsible for partial or total non-fulfilment of its obligations towards the Purchaser.

    Article 11 : Privacy
    Hot Doll agrees to preserve the privacy of visitors to the hotdollfordog.com website. To this end, Hot Doll agrees not to divulge the name and other information concerning visitors to any individual or organisation not affiliated to Hot Doll without the express consent of visitors. No registration is required to visit or participate in the website. If purchases are made on the website the name, postal address, e-mail address and the credit card number of the surfer will be requested. Financial information is solely destined for payment for the products purchased. Any surfer has the right of access and rectification of data concerning him in compliance with the law dated 6 January 1978, updated by the law dated 6 August 2004. To exercise this right you must send and email to info@hotdollfordog.com or a letter to the following address: Hot Doll, 12 rue de Cannes, 59000 Lille (France).


    Article 12 : Intellectual property
    All the elements of the hotdollfordog.com website are and remain the exclusive and intellectual property of the brand Hot Doll. All the brands, text, work notes, illustrations or images, whether they are sound or visual, reproduced on the Hot Doll website concerning the Hot Doll brand are protected as brand rights, patent rights and image rights, and as copyright. Any reproduction or representation, whole or in part, constitutes an infringement which could involve the civil or criminal liability of its perpetrator. In no circumstances can the hotdollfordog.com website or its contents (products, prices, descriptions, downloads, copies of information, graphics, images, text, photographs, use of data, tools and services) be used for commercial ends. Any reproduction, copy, sale or exploitation of all or part of the hotdollfordog.com website for commercial reasons is strictly prohibited without written authorisation from Hot Doll. In no circumstances can the content of the Hot Doll website be re-used whether by copying it or by inserting it directly by hypertext link or "framing". Similarly, meta tags or "hidden" text containing the Hot Doll name, its brands, or those of parent or affiliated companies cannot be used without the express, written agreement of Hot Doll.

    Article 13 : Proof
    Hot Doll will archive the order forms and invoices on a reliable, durable medium which provides a true copy in compliance with the provisions of Article 1348 of the French Civil Code. The computerised records of Hot Doll will be considered by the parties as proof of communications, orders, payments and transactions that have taken place between the parties.

    Article 14 : Miscellaneous
    If one or several clauses of the present general conditions of sale should be or becomes void, the Purchaser already accepts that the other clauses have not been affected, as well as the replacement of the void clauses by economically valid clauses that are as close as possible to the clauses that have been rendered void.

    Article 15 : Settlement of litigation
    The present conditions of sale online are subject to French law. If there is litigation, an amicable solution will be sought by the parties before any recourse to law. If the amicable procedure fails, jurisdiction is allocated to the courts in Lille.

    Part 2 : INouY

    Welcome to the inouy.com/ hotdollfordog.com website !



    The present conditions apply to sales made by The INouY brand, represented by Feel Addicted Inc, the owner and operator of the inouy.com/ hotdollfordog.com website (the Site), located at : 12 rue de Cannes, 59000 Lille (France), registered with the Companies Registration Office in Lille (59) under the number 50310671800011 (N° VAT Intracommunautary : FR69503106718), hereafter known as INouY, to any consumer client, hereafter known as the Purchaser, who makes a purchase via the e-commerce site accessible by Internet inouy.com/ hotdollfordog.com



    Article 1 : Subject


    The present general conditions of sale define the contractual relationship between INouY and the Purchaser in the sense of the French Consumer Code as well as the conditions applicable to any purchase made via the INouY commercial site. It is specified that Products are reserved for private individuals and destined for the personal use of the Purchaser without any connection to professional use of the said products.

     The acquisition of a Product by the Purchaser via the present website involves unconditional acceptance by the Purchaser of the present general conditions of sale, which prevail over any other condition. INouY reserves the right to change the present conditions of sale at any time. Consequently, it is the responsibility of the Purchaser to make him aware of the general conditions of sale at each purchase, the conditions applicable being those in force on the date the Purchaser places the order.

    The Purchaser declares :
- having the capacity to conclude this agreement (to have the legal age of majority, not to be placed under guardianship or curatorship).
- not selling on the products bought on www.inouy.com



    Article 2 : Products

    We developed with our laboratories " AeL creation " a range of products for dogs, natural and made from Organic ingredients "INouY".

    Our product have been tested and validate by professional.
    The prices of products offered for sale are those that appear at the time the order is confirmed on the inouy.com/hotdoll.fr website by the internet surfer. Product offers are valid as long as stocks are available. A description of each product available online enables the Purchaser to discover its features. The photographs are as accurate as possible but cannot ensure complete similarity with the product offered.



    The INouY products put on sale are in accordance with current law and in compliance with FRENCH standard.

    For deliveries abroad, the recipient takes full responsability for being in accordance with the current law of his own country.


    INouY declines any responsabilities for any contents of these websites which are against the current legal and statutory measures. INouY declines any responsability for any errors, omissions in one of its photos, texts or graphics, information.

    For any questions about the products, contact our customer service : info@inouy.com



    Article 3 : Order

    Before placing an order, you have to read and accept these Terms and General Conditions of Sale. The validation of your order constitutes your full and unconditional acceptance of this Terms and General Conditions of Sale.

    All orders constitute the acceptance of the prices and the use of the product.

 INouY reserves the right to refuse any order for any reasons. For example, in case of the insolvability of the customer, if there are serious doubts regarding the creditworthiness of the customer or in case of any prior dispute.

 The computer-based registrers, recorded in the INouY computer system, are considered as proof of the nature, contents and date of the order.

    INouY gives you a personal account for only an access and a private use of the Site. The personal account is transmissible. Your personal account doesn't give you the right to modify, appropriate, erase or corrupt the Site contents in any way. Your personal account does not give you the right to any resale or commercial use of the Site or its contents.



    Any unauthorized use of this Site will terminate the permission granted by these Site Terms. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of INouY. None of the contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the INouY company.

    

Article 4 : Prices

    The prices of Products appearing on the website are prices in Euros, all taxes included taking into account the Value Added Tax (VAT) applicable (on French territory) at the time the order is confirmed. The prices do not include delivery and order processing charges, which are brought to the attention of the Purchaser when his order is placed. Delivery and order processing charges are calculated depending upon the weight and destination of the Products and are payable by the Purchaser.

    INouY reserves the potential to change its prices at any time; it however being understood that the price shown on the website when the order is confirmed will be the only price applicable to the Purchaser. Consequently it is the responsibility of the Purchaser to check the price when each order is confirmed. For orders delivered outside France, possible taxes and customs duties payable are the responsibility of the Purchaser.



    Article 5 : Delivery and reception of the order

    All orders are shipping in a closed, solid and discreet packing without any description on top of it.

INouY declines any responsabilities for delays in delivery. INouY is not held liable for any reason whatsoever.
 The products transportation is at your own risk.


    Then, any claims can be made. You can't cancel your order or refuse your parcel because of a delay in delivery.


    In the event of delays, damages, total or partial losses, or any problem whatsoever, you are responsible for exercising all claims against the carrier. 
You have to check the condition of the products upon delivery and before signing the acceptance of the parcel.


    If you note any damage you have to reject the products or issue handwritten, precise and dated comments. All complaints for damaged or missing products must be sent within 2 business days after the receipt of the parcel.

    The products are delivered to the address you indicated in the order form.
 You are responsible of all personal data capture you filled on the INouY website (for example when you place an order).

    INouY declines any responsability for any errors you made when you fullfilled the contact details form (shipping or billing address) who occur a delay in delivery or an impossible home delivery.

 We calculate your shipping costs based on the destination of your order :
 For outside France deliveries, your parcel may be subject to the customs fees and import duties of the destination country. These charges are always the recipient's responsibility. 



    The orders outside of the E.U may be subject to import taxes, customs duties and fees levied by the destination country.  Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, we have to put the value and the description of the order on the packing.

    INouY declines any responsabilities when the products are out of stock or temporarly unavailable.



    The products are usually shipped the day after you ordered them except for the orders placed on Fridays, Saturdays or Sundays. Only fully paid orders will be shipped.


    For any questions, send an email to info@inouy.com. We'll try to answer you as soon as possible.



    In France : 
- Standard : Colissimo delivery 4 business days


    Abroad (outside France) : 
- Standard : Colissimo, Delivery within 5 to 20 business days


    Download shipping costs for INouY >here<


    INouY offloads one's obligations from the moment the parcel is on Colissimo responsability.



    Article 6 : Methods of payment

    The price is payable upon placement of your order. The final amount payable includes the total price of all the ordering items, the applicable shipping and handling costs.



    Payments will be made by bank card. INouY accepts the VISA and MASTERCARD bank cards. Payments will be made using a secure system which uses the SSL (Secure Socket Layer) protocol in such a way that the information transmitted will be encrypted and no third-party will be able to intercept this during transmission through the network.



    Article 7 : Cooling-off Period

    In compliance with the French Consumer Code, the Purchaser benefits from a cooling-off period of 7 clear days from the date of delivery to return the Products he ordered to INouY, at his own expense, except personnalized items, without right of withdrawal. When the right of withdrawal is exercised by the Purchaser, the Product must of necessity be returned complete, in perfect condition, unused in its original packaging, and accompanied by the return slip attached to the delivery. 


    For any information concerning the return of parts, please send an email to : info@inouy.com/ hotdollfordog.com and specify the purpose of your email. Do not send back a product without a return number assigned to you by e-mail. 

If the aforementioned conditions are adhered to, INouY will reimburse the Purchaser the total amount for the products returned (with the return costs remaining the responsibility of the Purchaser) within 30 days from reception of the returned Products. The reimbursement will be made by re-crediting the Purchaser's account.



    Article 8 : Warranty

    All Products sold by INouY have the advantage of the legal guarantee provided by Articles 1641 and in accordance with the French Civil Code inasmuch as the use of the Product has been normal and the maintenance advice has been scrupulously observed.

    Do not send back a product without a return number assigned to you by e-mail.



    Article 9 : Claims

    For claims related to the nonconformity of the delivered products with the order, you have to send to INouY a registred letter upon receipt of the goods. You have to keep the packaging and the delivery note.
In case of an error, you have to return the products within seven (7) days from its receipt to INouY, without opening the packaging, in its original condition and packaging, together with all the associated documents.

    Once INouY has received the product in due form, it will, at its expenses, send the product you initially ordered.
If returns are abnormal or improper, INouY may refuse a future order.



    Article 10 : Force Majeure

    In the case of circumstances beyond the control of INouY such as disruption, partial or total strikes in the postal services or means of transport, disruption to communications, natural catastrophes, fire or flood, INouY cannot be held responsible for partial or total non-fulfilment of its obligations towards the Purchaser.



    Article 11 : Privacy


    INouY agrees to preserve the privacy of visitors to the inouy.com/ hotdollfordog.com website. To this end, INouY agrees not to divulge the name and other information concerning visitors to any individual or organisation not affiliated to INouY without the express consent of visitors. No registration is required to visit or participate in the website. If purchases are made on the website the name, postal address, e-mail address and the credit card number of the customer will be requested. Financial information is solely destined for payment for the products purchased.

    Any customer has the right of access and rectification of data concerning him in compliance with the law dated 6 January 1978, updated by the law dated 6 August 2004. To exercise this right you must send and email to info@inouy.com/ hotdollfordog.com or a letter to the following address: INouY, 12 rue de Cannes, 59000 Lille (France).

    Article 12 : Intellectual property

    All the elements of the inouy.com/ hotdollfordog.com website are and remain the exclusive and intellectual property of the brand INouY. All the brands, text, work notes, illustrations or images, whether they are sound or visual, reproduced on the INouY website concerning the INouY brand are protected as brand rights, patent rights and image rights, and as copyright.

    Any reproduction or representation, whole or in part, constitutes an infringement which could involve the civil or criminal liability of its perpetrator. In no circumstances can the inouy.com/ hotdollfordog.com website or its contents (products, prices, descriptions, downloads, copies of information, graphics, images, text, photographs, use of data, tools and services) be used for commercial ends. Any reproduction, copy, sale or exploitation of all or part of the inouy.com/ hotdollfordog.com website for commercial reasons is strictly prohibited without written authorisation from INouY.

    In no circumstances can the content of the INouY website be re-used whether by copying it or by inserting it directly by hypertext link or "framing". Similarly, meta tags or "hidden" text containing the INouY name, its brands, or those of parent or affiliated companies cannot be used without the express, written agreement of INouY.



    Article 13 : Proof

    INouY will archive the order forms and invoices on a reliable, durable medium which provides a true copy in compliance with the provisions of Article 1348 of the French Civil Code. The computerised records of INouY will be considered by the parties as proof of communications, orders, payments and transactions that have taken place between the parties.

    

Article 14 : Miscellaneous

    If one or several clauses of the present general conditions of sale should be or becomes void, the Purchaser already accepts that the other clauses have not been affected, as well as the replacement of the void clauses by economically valid clauses that are as close as possible to the clauses that have been rendered void.



    Article 15 : Settlement of litigation

    The present conditions of sale online are subject to French law. If there is litigation, an amicable solution will be sought by the parties before any recourse to law. If the amicable procedure fails, jurisdiction is allocated to the courts in Lille.

    2009 All rights reserved HotDoll
    2009 All rights reserved
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